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Covid-19 Updates

Important updates regarding the new government tier restrictions as of 5th January 2021.

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Pure Leisure Group Coronavirus update 5th January 2021.

National lockdown: stay at home

You must stay at home. This is the single most important action we can all take to protect the NHS and save lives.

You must not leave your home unless necessary.

Stay 2 metres apart from anyone not in your household or bubble.

 

The below FAQ’s have been updated in accordance with the latest government guidelines and tier system restrictions. For clarity, you can find a full list of local restriction tiers by area using the following link – https://www.gov.uk/guidance/full-list-of-local-restriction-tiers-by-area. For clarity and guidance on the new tier restriction structure please use the following link – www.gov.uk/guidance/local-restriction-tiers-what-you-need-to-know#very-high-alert

Lowther Holiday Park is in a tier 4 area.

A polite reminder to all Holiday Home Owners & Holidaymakers that the park is now closed until further notice. Please do not attempt to visit your holiday home or travel to the park.

We thank you all for your continued support and understanding.

 

Covid-19 FAQs – Holiday Home Owners

1. Can Holiday Home Owners come to the Holiday Park to use or visit their Holiday Home?

Following Government guidelines, if you own a holiday home at a holiday park now situated in a tier 4 area, the answer is no; as of the 30th of December 2020.

2. Can Holiday Home Owners stay on the park if it is in a tier 4 area?

Regretfully the answer to that question is no, with the following exceptions;

‘Accommodation providers should only open for those who:
• are unable to return to their main residence
• use that accommodation as their main residence
• need accommodation while moving house or attending a funeral
• need to self-isolate as required by law
• need accommodation for the purposes of their work, or children who need accommodation for the purposes of education
• are elite athletes, their coach or (in the case of an elite athlete who is a child), the parent of an elite athlete, and need accommodation for the purposes of training or competition
• are currently in that accommodation at the time when national restrictions come into force
• are visiting from abroad on holiday or for work purposes
• are being provided accommodation to relieve homelessness’

3. When will the Holiday Park Reopen?

Lowther Holiday Park will remain closed until further notice.

Covid-19 FAQs – Holidaymakers

1. When will the Holiday Parks be open for arrivals?

Lowther Holiday Park will remain closed until further notice.

2. Can I make a booking now?

Yes, you can book holidays for the latter end of 2021, online using the following link www.pure-leisure.co.uk/holidays or contact the Holiday Reservation Team by telephone – 01524 781453.

3. If I book and lockdown measures are extended again can I change my Holiday dates?

We know that things are a little uncertain at the moment, but you can book with confidence thanks to the Pure Leisure promise. If you need to change your booking, you can transfer your deposit and balance up to 10 days* prior to arrival. The Pure Leisure Promise is available on new bookings made before 1st March 2021 and arriving from 2nd December 2020 – 31st January 2022. Balances are due 30 days before arrival. Terms and conditions apply, find out more here – www.pure-leisure.co.uk/offer/pure-leisure-promise/

4. What facilities will be open at the Holiday Park?

More information to be released shortly.

5. Will I have to stay in my Holiday Caravan or Lodge for the duration of my stay after the park reopens?

You will be free to enjoy your stay at the Holiday Park provided that you observe the Government social distancing guidance that is in place at the time of your Holiday. You should also practice good hygiene and cleaning procedures just as you would at home. One-way systems may be used in some areas of the park to ensure social distancing can be complied with. For example, this may apply to dog walking areas and nature trails.

 

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From photos to blogs we want to share our experiences with you, so why not head to our social media pages to share photos, comment, tweet and hashtag.

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From photos to blogs we want to share our experiences with you, so why not head to our social media pages to share photos, comment, tweet and hashtag.

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